FAQs

-What is your shipping fee?
-The shipping is calculated according to the weight. Order more the average shipping fee will be cheaper.The starting point for shipping is around $30 USD, so merging multiple small-quantity orders (purchasing more items in one order) will make the shipping cost more economical.


-What is the Turn around time?
--For the in stock products, the order will be shipped within 1 working day.
For the Pre orders products, the order will be shipped within 1-2 weeks.
For the Pre orders 2-3 Weeks, the order will be shipped within 2-3 weeks.
For the In Production products,the order will be shipped within 1-2 weeks.

-What is the delivery time?
--We usually ship through DHL which usually takes 3-5 days for delivery.

 

-Where are you located?

--We are a professional kidswear manufacturer with international wholesale service.

 

-How to place an order after registration?

--After registration and passing the manual review, you can view the prices, add to the shopping cart and place the order.

 

-Can I mix styles and sizes?

--Yes. You can freely mix styles, colors, and sizes to meet your boutique needs.

 

-What is the MOQ?

--Most of the products on the website do not have MOQ. Those that do have MOQ usually are noted on the order details page.

 

-What can i do if there is an issue with my order.
--If you received the damaged items, please contact with us: customerservice@girlymaxwholesale.com

and we will deal with the issue within 2 working days.

-Where can I find the size chart?
-You can find it under the INFORMATION at the page footer.Click below:
https://www.girlymaxwholesale.com/pages/size-info

 

-How to customize labels and fabric prints and embroideries?

--You can send private messages via the backend regarding these issues. Afterwards, an exclusive customer service representative will be assigned to solve them for you.

 

-Can i do custom label/tag/photography?
-Yes we have custom services,please click below:

https://www.girlymaxwholesale.com/products/custom-service-for-custom-tag-label-package

-Any Discount?
• Spend $600 or more， get 5% OFF automatically

• Spend $1200 or more， get 10% OFF automatically

•Spend $3000 or more， get 15% OFF automatically

•Spend $6000 or more， get 20% OFF automatically

Contact with sales to get additional discount!